To check on the status of your order, please contact our customer service department.
Please have your order number available.
We ship to the fifty United States and offer two levels of shipping service:
4-6 business days*
2 business days*
*Please allow 1-2 business days to process your order prior to shipping. Orders placed
after 12:00 noon ET will be processed the next day. Orders placed on Friday, Saturday
or Sunday will be processed the following Monday.
We are unable to ship to PO Boxes. Ground delivery can take up to 7 business days
to Alaska and Hawaii.
Your shipping and handling charge will be calculated based on the weight of your order
and will be added to your cart subtotal prior to submitting the order.
We collect and remit sales tax in New York and California. If the shipping address is
located in either of these states, the appropriate sales tax will be collected.
If for any reason you are not satisfied with a product from The Culinary Institute of
America® Masters Collection®, you can return it for replacement or refund. Please
contact our customer service department and we will be happy to assist you.