Privacy Policy

At Robinson Home Products Inc. we consider your privacy very important.  The primary purpose of our website is providing information regarding The Culinary Institute of America® Masters Collection® product line, not to gather personal information. We do, however, gather some information that is described below. The information we collect is used to improve the content of our Web page, to notify consumers about updates to our Web site, to contact consumers for marketing purposes, or to process and fulfill orders.

Information Gathered

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name. We collect the domain name of visitors to our Web site, the e-mail addresses of those who provide it to us or who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information and/or site registrations.

Orders

When you place an order for a product, we need to know your name, e-mail address, mailing address, phone number, credit card number and expiration date.  This personal information is required so that we can process and fulfill your order, and send an order or shipping confirmation.  All transactions are performed on a secure server that encrypts your credit card information to ensure it is not read by unauthorized third parties.

Cookies

A cookie is a small text file that is created in the computer's hard drive that gives that user a unique, random ID. This ID enables the website to readily recognize each visitor on a subsequent visit to the site. For example, a cookie may indicate the preferences selected by a visitor on a prior visit and facilitate more efficient browsing on subsequent visits. We use cookies to store visitor preferences, record session information, such as items that consumers add to their shopping cart, and to record user-specific information on what pages users access or visit.

Use of Information

If you supply us with your postal address on-line you may receive periodic mailings from us or The Culinary Institute of America® with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us an e-mail at the given address or by calling us at the given telephone number. From time to time, we make the postal addresses of those who provide them to us available to other reputable organizations we think you might find interesting. If you do not want us to share your postal address with other companies or organizations, please let us know by sending us an e-mail at the given address or by calling us at the given telephone number. With respect to Ad Servers: We do not partner with nor have special relationships with any ad server companies.

Option to Restrict Use of Information

If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail at the given address. From time to time, we make the e-mail addresses of those who provide them to us available to other reputable organizations we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by sending us an e-mail at the given address or by calling us at the given telephone number. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services. If you do not wish to receive such telephone calls, please let us know by sending us an e-mail at the given address, calling us at the given telephone number. We will NOT share your telephone number with any other organizations.

Changes to the Use of Information

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by sending us an e-mail at the given address, or by calling us at the given telephone number.

Links

Our website contains links to other sites.  The linked sites are not under the control of Robinson Home Products Inc., and we are not responsible for the contents or privacy practices of any linked site or any link on a linked site.

Contact Information:

Robinson Home Products Inc.
2615 Walden Avenue
Buffalo, NY 14225
800-245-2433
ciainfo@robinsonus.com